Support Portal
getting startedintroduction

Introduction

Welcome to Aezona — everything you need to know to get started with our platform.

Last updated: May 2025

What is Aezona?

Aezona is an enterprise cloud platform that helps teams manage infrastructure, migrate workloads, secure environments, and streamline DevOps operations — all from a single, unified portal.

Whether you're a startup scaling fast or an enterprise modernising legacy systems, Aezona provides the tools and support to move confidently.

Core products

ProductWhat it does
Cloud ServicesManaged cloud infrastructure with auto-scaling and monitoring
MigrationGuided lift-and-shift and refactoring tools for moving to the cloud
SecurityContinuous compliance scanning, vulnerability management, and SIEM
DevOpsCI/CD pipelines, container orchestration, and infrastructure as code

Aevi AI

Meet Aevi

Aevi is your AI assistant built directly into the platform. Ask questions, get guided troubleshooting, and escalate to a human engineer when needed — all without leaving the support portal.

Support portal

Every customer gets access to the Aezona Support Portal where you can:

  • Open and track support cases
  • Chat live with an engineer (Professional plan and above)
  • View case history and resolution timelines
  • Request plan upgrades

Plans

Aezona offers four tiers — Starter, Professional, Business, and Enterprise — each with different case limits, response times, and access to live chat. See Plan Comparison for full details.

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