Support Portal
costlensnotifications

Notifications

Stay informed when syncs complete, fixes succeed or fail, anomalies are detected, or spend thresholds are breached.

Last updated: May 2025

CostLens automatically generates notifications when important events happen in your account — syncs complete, fixes succeed or fail, billing anomalies are detected, or spend thresholds are crossed. Notifications are visible to all members of your organisation.

Notification types

TypeWhen it fires
Sync completedA billing sync and analysis cycle finished successfully
Sync errorA sync or analysis task failed
New recommendationsNew cost-saving opportunities were found after an analysis
Fix succeededAn applied fix completed without errors
Fix failedAn applied fix encountered an error
Billing anomalyMonth-over-month spend spiked above your anomaly threshold
Spend thresholdMonthly spend crossed a configured budget alert threshold
Account addedA new AWS account was connected to the organisation

Viewing notifications

The bell icon in the top navigation bar shows the count of unread notifications. Click it to open the notification panel. Each notification shows:

  • A title and description of what happened
  • A severity indicator — info, success, warning, or error
  • How long ago it occurred
  • A link to the affected resource (account, recommendation, or fix)

Marking as read

  • Click any notification to mark it as read and navigate to the related resource.
  • Click Mark all as read to clear the badge without opening each one.
  • You can bulk-delete read notifications from the notification panel.

Customising your preferences

Each user can control which notifications they receive. Go to Settings → Notifications to:

  • Enable or disable specific notification types
  • Set a monthly spend threshold — you will be alerted when your AWS spend crosses this amount
  • Adjust the billing anomaly sensitivity — the percentage increase that triggers a billing anomaly alert (default: 20%)

Preferences are per-user

Notification preferences apply only to your own account. Other members of the organisation manage their own preferences independently.

Billing anomaly detection

CostLens compares your current month's spend against the previous month's equivalent period. If the increase exceeds your anomaly threshold (default 20%), a billing anomaly notification is fired. This catches unexpected cost spikes early — before the bill arrives at the end of the month.

To adjust the sensitivity, go to Settings → Notifications and change the Billing anomaly threshold percentage.

Previous
Budgets & Alerts
Next
Support & Troubleshooting