Cloud Infrastructure Services
Multi-cloud management, architecture design, monitoring, backup, networking, IT consulting, and 24/7 support — all managed by Aezona.
Multi-Cloud Support
Unified management across AWS, Azure, and Google Cloud with optimised performance and cost efficiency.
Key features:
- Cross-platform monitoring dashboard — single pane of glass across all clouds
- Cost optimisation — up to 40% savings through right-sizing and waste elimination
- Consistent security policies enforced across all cloud providers
- Automated workload balancing between clouds
- Zero vendor lock-in architecture — avoid dependency on any single provider
| Stat | Value |
|---|---|
| Average cost reduction | 40% |
| Cloud platforms supported | AWS · Azure · GCP |
| Uptime SLA | 99.9% |
Multi-cloud management includes a dedicated cross-cloud cost dashboard and monthly spend reviews. All environments are monitored from a single control plane.
Architecture Design
Custom cloud architecture solutions tailored to your specific business and technical requirements.
What we design:
- High-availability — multi-AZ and multi-region designs with defined RTO/RPO targets
- Scalability — auto-scaling policies, capacity planning, and traffic routing strategies
- Cost-efficient architectures — right-sized from day one, with cost guardrails built in
- Migration roadmaps — phased plans for moving workloads from on-premises or legacy clouds
Every architecture engagement includes a written design document, cost estimate, and risk register. Changes are tracked through Terraform under version control.
Monitoring & Optimisation
Proactive performance monitoring and continuous optimisation across your entire cloud footprint.
Capabilities:
- Real-time performance dashboards (Datadog, Grafana, CloudWatch)
- Anomaly detection and alerting — patterns identified before they cause incidents
- Resource right-sizing recommendations updated monthly
- Automated scaling policies reviewed and tuned quarterly
- SLA compliance tracking with monthly reports
- Cost vs. performance insights per service and team
| Stat | Value |
|---|---|
| Alert response time | Under 2 minutes |
| Incident reduction | 60% fewer incidents |
| Monitoring coverage | 24/7 |
Backup & Recovery
Comprehensive data protection strategies to ensure business continuity at all times.
What's included:
- Automated backup scheduling — daily, weekly, or custom cadence per workload
- Disaster recovery planning — documented DR runbooks tested on a schedule
- Point-in-time recovery — granular restore capability for databases and file systems
- Compliance-ready archiving — retention policies aligned to SOC 2, HIPAA, and GDPR requirements
DR plans are only effective if they're tested. Aezona includes scheduled DR drills in all Business and Enterprise engagements to verify your RTO/RPO targets are achievable.
Network Solutions
Secure and high-performance network infrastructure for your cloud environment.
Services:
- Software-defined networking (SDN) — VPC design, subnet segmentation, routing tables
- Hybrid cloud connectivity — VPN, Direct Connect, ExpressRoute, and Cloud Interconnect
- Content Delivery Networks — CDN configuration and global edge caching
- DDoS protection — AWS Shield, Azure DDoS Protection, Cloudflare integration
Network designs are documented as Terraform and reviewed as part of your regular architecture reviews.
IT Consulting
Strategic guidance to align your technology investments with business objectives.
Consulting services:
- Technology roadmap development — 12–24 month plans aligned to your business goals
- Vendor selection assistance — unbiased evaluation of cloud tools and platforms
- Digital transformation strategy — phased plans for modernising legacy systems
- ROI analysis — quantified business cases for proposed infrastructure changes
Consulting engagements are typically delivered as a workshop followed by a written report with prioritised recommendations.
24/7 Support
Round-the-clock expert support with guaranteed SLA response times for your production operations.
What you get:
- Dedicated support team — engineers who know your environment
- SLA-guaranteed response — response times vary by plan (see Case Priorities)
- Incident management — structured incident response with post-mortems
- Proactive maintenance — patching, upgrades, and health checks handled by Aezona
Support is available on all plans via the support portal. Live chat with a human engineer is available on Professional and above.